FAQs


If you have any questions or queries please feel free to message me at any time. There is a 'Chat With Us' button on the bottom right hand side of the page for you to drop me a message. I will come back to you as quickly as I can.







I want to buy a pattern or physical item from you. Where do I go?




I decided not to sell on my site in 2025 as there are so many rules and regulations for selling to the EU, etc and it became very overwhelming, so I decided to limit the places I sell to. For this reason you can buy physical items on Etsy only. My knit and crochet patterns are available on Etsy, Ravelry and Love Crafts. Check out my Links page for all the info. 





I have a problem with one of your patterns. What do I do?


I try to make my patterns as easy and simple to follow as I can. They are also thoroughly tested by knitters and crocheters to make sure that everything is clear and easy to understand and follow. If there is something you need help with please message me and I will help as much as I can. Just click the 'Chat with Us' button on the bottom right hand side of the page to message me. If you prefer email: Kirsten@KreationsByKirsten.com





Can I test for one of your patterns?


I would love for you to test one of my patterns. Be sure to bookmark my Pattern Testing page and follow me on Instagram for upcoming tests for both my knit and crochet patterns. Or, you can apply to be added to my email testers list. Folks on this email list are the first to hear about new pattern tests.




If you have any questions please either contact me using the message box or email me at Kirsten@KreationsByKirsten.com






































Once I've ordered, what communication can I expect from you?





You will receive two standard emails from myself regarding your order.








Once your order has been processed you will receive a confirmation email with your order details. When I ship your order you will receive an email to let you know your order has shipped, with the tracking number if you have opted for the tracked option.














If I have a question with your order, such as needing confirmation on your yarn choice, sizes, etc, then I will message you with my question. 























Where can I find my pattern?

When your pattern order has been processed you will receive an email with a link to download the pattern. From there you can download and save it to your computer or tablet.